TravelMore AfricaPrivacy Policy
Last updated: January 2025
TravelMore Africa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We collect information you provide directly to us when you make a booking, fill in a contact form, or subscribe to our newsletter. This includes your name, email address, phone number, passport details (for bookings), and travel preferences. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to process and confirm your bookings, communicate with you about your trip, send promotional emails (with your consent), improve our website and services, comply with legal obligations, and prevent fraud. We will never sell your personal information to third parties.
3. Information Sharing
We may share your information with our trusted service partners (accommodation providers, local guides, transport operators) strictly as necessary to fulfil your booking. All partners are required to handle your data in accordance with applicable data protection laws. We may also disclose information where required by law or to protect our legal rights.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences. Some features of our website may not function correctly if you disable cookies.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking records are typically retained for seven years after the end of the booking period.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to withdraw consent at any time. To exercise these rights, please contact us using the details below.
8. Marketing Communications
With your consent, we may send you newsletters, promotions, and travel inspiration. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Opting out of marketing will not affect transactional communications related to your bookings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact us. You can also review our Terms & Conditions.